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Retrieval

How do AI engines decide which businesses to recommend?

Answer engines assemble recommendations from retrieved sources rather than from a ranking. Selection favours content that answers the query directly in its opening sentences, declares entities in structured data, and was updated recently. A business absent from AI recommendations is usually not penalised — it is unparsed, meaning nothing was retrievable enough to cite.

Last updated 25 July 2026

Answer engines do not rank a list for a person to choose from. They retrieve candidate passages relevant to the query and compose an answer from the ones that address it most directly. Retrieval operates on chunks rather than whole pages, so a section that states its conclusion in the first two sentences is far more citable than one that builds toward it. Burying the point under three paragraphs of context reads well to a person and costs you here.

Ranking rewards authority accumulated over time; citation rewards extractability right now. A page can be excellent at one and invisible in the other, which is why sites that rank well on Google often never surface in AI answers. The usual causes are mechanical: the answer sits below the context, entities are described in prose instead of declared in structured data, the crawler is blocked in robots.txt, or the content only exists after JavaScript runs.

What is measurable is whether your entity is declared, whether the retrieval crawlers are permitted, whether the content is present in the served HTML, and whether each section answers something on its own. What is not measurable is your position in any given generated answer — there is no ranking to check and no rank tracker that can honestly report one. Implement the first four and stop trying to instrument the fifth.

Four of the five things above are measurable on a live page, and the scanner measures them: entity declaration, crawler permissions, whether the content is in the served HTML, and whether the structured data parses.

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